Privacy Policy

privacy Policy

Effective date: July 26, 2026

This Privacy Policy explains how Functional Root ("we", "us", "our") collects, uses, shares and protects information when you visit yelenat.com, contact us, subscribe to our emails, book an appointment, or use our naturopathic and functional wellness services.

Functional Root is the practice of Yelena Tselenchuk, Board Certified Naturopath and Doctor of Holistic Health. This policy covers this website and the services offered through it. It does not cover third party websites we link to, each of which has its own privacy practices.

Information We Collect

Information you give us directly

  • Contact and subscription details. Your name and email address when you subscribe to our newsletter or send us a message through a form on this site.
  • Appointment information. Your name, email address, phone number, time zone and any details you choose to include when you book a consultation. Scheduling is handled through Calendly.
  • Payment information. When you pay for a service, payment is processed by Stripe. We receive confirmation of the transaction. We do not receive or store your full card number.
  • Correspondence. Messages you send us by email or through this site, and our replies.

Health and wellness information

Because we provide naturopathic and functional wellness services, you may choose to share information about your health. This can include symptoms, health history, medications and supplements you take, lifestyle and dietary habits, and results from functional laboratory testing such as blood chemistry, hormone, gut or micronutrient panels.

We want to be clear about how this information is handled:

  • You provide health information voluntarily, when you choose to work with us or ask a question. You are never required to submit health details through this website.
  • Please do not send detailed health information through the website contact or newsletter forms. Those forms are for general enquiries. Health intake is collected separately once you become a client, through channels intended for that purpose.
  • Health information you share as a client is used solely to assess your situation, discuss options with you, and support your care. It is not used for advertising, and it is never sold.
  • Laboratory testing is performed by independent laboratories. When you order a test, the laboratory collects your sample and your information under its own privacy terms and applicable law, and shares results with us so we can review them with you.
  • We do not disclose your health information to anyone outside the practice without your permission, except where disclosure is required by law.

Functional Root is a naturopathic and holistic wellness practice, not a medical clinic, and does not bill health insurance. Nothing on this site is medical advice, diagnosis or treatment. Please see our Disclaimer for more on the nature of our services.

Information collected automatically

  • Usage and device data. Pages viewed, time on page, approximate location derived from IP address, referring website, browser and device type.
  • Cookies and similar technologies. Described in the Cookies section below.

How We Use Your Information

  • To respond to your enquiries and provide the services you request
  • To schedule, confirm and manage appointments
  • To process payments for services
  • To send newsletters and updates, where you have subscribed
  • To understand how the site is used so we can improve it
  • To keep the site secure and prevent misuse
  • To meet our legal and record keeping obligations

If you are in the United Kingdom or the European Economic Area, we rely on the following legal bases: your consent (for marketing emails and non essential cookies), performance of a contract (to deliver services you have requested), our legitimate interests (to operate and improve the site and secure it), and compliance with legal obligations.

Cookies and Analytics

We use cookies to keep the site working, remember your preferences, and understand how visitors use it. When you first arrive, a consent banner lets you accept or decline categories of cookies. Analytics and advertising cookies remain off until you consent. You can change your choices at any time using the consent link on the site, or by clearing cookies in your browser.

We use Google Analytics 4 to measure site usage. Google Consent Mode is enabled, which means analytics storage stays disabled until you consent.

Service Providers We Work With

We use a small number of trusted providers to run this practice. Each processes information only as needed to provide its service:

  • Calendly for appointment scheduling
  • Stripe for payment processing
  • Kit for email newsletters and subscriber management
  • Google Analytics for website measurement
  • CookieYes for cookie consent management
  • Fullscript for our digital supplement dispensary, where you create your own account governed by Fullscript's privacy policy
  • Independent clinical laboratories for functional testing you choose to order
  • Our website host for site delivery, storage and security

Affiliate Links

Some pages contain affiliate links to products we recommend. If you buy through one of those links we may earn a commission at no extra cost to you. Those merchants collect your information under their own privacy policies. We do not receive your payment details from them.

We Do Not Sell Your Information

We do not sell, rent or lease your personal information, and we do not share it for cross context behavioural advertising. We disclose information only to the service providers listed above, or where required by law, legal process, or to protect the rights, property or safety of our clients, the public, or the practice.

How Long We Keep Information

We keep information only as long as needed for the purpose it was collected, or as long as the law requires. Newsletter subscribers remain on our list until they unsubscribe. Client records, including health information, are retained for the period required by applicable law and professional record keeping standards, then securely deleted.

Security

This site uses encryption in transit, and we limit access to personal information to those who need it to do their work. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect what you share with us.

Your Rights

Depending on where you live, you may have the right to:

  • Ask what personal information we hold about you and request a copy
  • Ask us to correct information that is inaccurate
  • Ask us to delete your information
  • Withdraw consent, including unsubscribing from emails at any time using the link in any message
  • Object to or restrict certain processing
  • Ask us not to sell or share your information, which we already do not do
  • Be free from discrimination for exercising any of these rights

To make a request, email holistic.health@yelenat.com. We may need to verify your identity before acting, particularly where health information is involved. We will respond within the timeframe required by applicable law.

We may be unable to delete certain information where we need it to complete a transaction you requested, comply with a legal obligation, maintain required professional records, detect security incidents, or defend legal claims. If we decline a request, we will tell you why.

Children

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it. Where we work with a minor as a client, we do so only with the involvement and consent of a parent or legal guardian.

International Visitors

We operate from the United States, and information you provide is processed there. Privacy laws in the United States may differ from those in your country. By using this site you understand that your information will be processed in the United States.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. If a change is significant, we will make that clear on the site or notify subscribers by email. Please review this page periodically.

Contact Us

If you have questions about this policy, or about how your information is handled, please contact us:

Functional Root
Yelena Tselenchuk, Board Certified Naturopath
Email: holistic.health@yelenat.com
Website: yelenat.com